Q: I work as a sales associate for a beauty supply store and the manager "uses" products from the store as samples that are not meant to be samples. I know that we are not supposed to use them, but when I ask her, she said that she is allowed to use them. Our district manager recently visited the store and found some shortages in the products and asked us if we knew how those products "disappeared." Because of this, we are pushed to reach our sales quotas. I don't know if I should speak up about my manager or if it's none of my business.
     Troubled Employee

A: What your manager is doing is wrong and it is affecting you adversely so it is your business. You should first write down a chronicle, as best you can, of what you know of your manager's inappropriate activities. Be as specific as you can. Then compose a letter to the district manager, detailing what you know in concise, neutral words. The more business-like and specific the letter, the more seriously it will be taken. Ask that your name be kept confidential. Send the letter to the district manager certified mail, return receipt requested, so that you can be sure that it was received. If there are any repercussions, proof that you have sent the letter will help protect you.